Privacy Policy
Brandbright Ltd is committed to ensuring that your privacy is protected. This privacy
policy explains how we use the information we collect about you, how you can
instruct us if you prefer to limit the use of that information and procedures that we
have in place to safeguard your privacy.
1. The information we collect and how we use it
1.1 When you buy through this website or register for our other services we need to
know your name, postal address and address for shipment, e-mail address and
telephone number. As part of the on-line ordering process we will require your credit
or debit card number, expiry date and other information.
1.2 We gather this information to allow us to process your registration, process any
orders/bids you may make and supply you with information on new products and
services as they become available. The relevant information is then used by us, our
agents and sub-contractors to provide you with statements of your account and to
communicate with you on any matter relating to your use of the website and the
provision of our services to you in general.
1.3 Payments through the website are taken by the Stripe payment processing
system. We do not have access to your card details.
1.4 Where payments are taken in person the payment service is PCI compliant.
1.5 Where orders are placed by telephone, your card details will be used to take
payment and then destroyed.
1.4 We may from time to time ask you to complete on line preference and feedback
forms so that we may offer you the service best tailored to your needs.
1.5 We may also use aggregate information and statistics for the purposes of
monitoring website usage in order to help us develop the website and our services.
These statistics will not include information that can be used to identify any
individual.
1.6 From time to time we may provide your information to our customer service
agencies for research and analysis purposes so that we can monitor and improve the
services we provide.
1.7 We may also wish to provide you with information about special features of our
website or any other service or products we think may be of interest to you. If you
would rather not receive this information, please send an e-mail message to us
stating NO UPDATE in the subject line.
1.8 We may also want to provide you with related information from third parties we
think may be of interest to you. If you would rather not receive this information,
please send an e-mail stating NO MARKETING in the subject line.
1.9 We may also provide your information to carefully selected third parties whose
products or services we believe may be of interest to you. If you do not wish us to
disclose your information in this way, please send an e-mail stating NO THIRD
PARTY in the subject line
2. Our use of cookies and other information gathering technologies
2.1 The website uses 'cookies' (defined below) for collecting and providing
information. We will not collect any information about you except for that required
for systems administration and security of the web server and otherwise as described
above.
2.2 A session cookie is required for the correct operation of the shopping basket
software. It is only used for on line purchase operation and expires when you leave
the site.
2.3 Cookie – Information given to a web browser by a web server. A text file called
cookie.txt then stores the message. Each time the browser requests a page from the
server this message is sent back. A cookie's main object is to identify users and
personalise their visit by customising web pages for them eg. by welcoming them by
name should they revisit. A site using cookies will usually invite you to provide
personal information such as your name, email address and interests.
3. How we protect your information
The internet is not a secure medium. However we have put in place various security
procedures as set out in this policy. We also keep your information confidential. The
internal procedures of Brandbright Ltd cover the storage, access and disclosure of
your information. All financial transactions use systems which are PCI compliant.
4. Sale of business
If this business is sold or integrated with another business your details may be
disclosed to our advisers and any prospective purchasers and their advisers and will
be passed on to the new owners of the business.
5. Updating your details
If any of the information that you have provided to Brandbright Ltd changes, for
example if you change your e-mail address, name or payment details or if you wish to
cancel your registration, please let us know the correct details by sending an e-mail
to info@brandbright.co.uk.
6. Your consent
6.1 By submitting your information you consent to the use of that information as set
out in this policy. If we change our privacy policy we will post the changes on this
page, and may place notices on other pages of the website, so that you may be aware
of the information we collect and how we use it at all times. Continued use of the
service will signify that you agree to any such changes.
6.2 Owing to the global nature of the Internet infrastructure, the information you
provide may be transferred in transit to countries outside the United Kingdom that
do not have similar protections in place regarding your data and its use as set out in
this policy. However, we have taken the steps outlined above to try to improve the
security of your information. By submitting your information you consent to these
transfers.
7. Spam
We do not send random marketing e-mails to private email addresses.
We welcome your views about our website and our privacy policy. If you would like
to contact us with any queries or comments please send an e-mail to
info@brandbright.co.uk
Last updated October 2026.